Parr-instrument 6400 Uživatelský manuál stáhnout pdf (Strana 80)

Technical Service

Parr Instrument Company

chaPter 12

Technical Service

Should you need assistance in the operation or service of your instrument, please

contact the Technical Service Department.

Telephone: (309) 762-7716

Toll Free: 1-800-872-7720

Fax: (309) 762-9453

Any correspondence must include the following basic information:

• The model and serial # of the instrument.

• Software version(s) shown on the “Software and Hardware Information” page.

When calling by phone, it is helpful if the person is close to the instrument

in order to implement any changes recommended by the Technical Service

Department.

Return for Repair

To return the instrument for repair, please call the Technical Service Department

for shipping instructions and a RETURN AUTHORIZATION NUMBER. This number

must be clearly shown on the outside of the shipping carton in order to expedite

the repair process.

If you have not saved the original carton and traps, please request a packaging

return kit.

We prefer the calorimeter to be shipped in our cartons and traps to prevent

shipping damage.

Ship repair to:

Parr Instrument Company

Attn: Service Department

RMA # XXXX

211- 53rd Street

Moline, Illinois 61265

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Parr-instrument 6400 Uživatelský manuál Strana 80